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Visitor Information

Please note: If you have diarrhoea or are vomiting please do not visit the hospital until at least 48 hours after recovery.

Our Visiting Arrangements

Further to discussions with patients, staff and the Patient's Voice, a decision has been taken to continue to enforce a limited visiting policy in the hospital . As you may be aware our activity levels are high and this is a conscious effort to give mothers and patients a rest for the short time they are with us.


Our Visitor Information Leaflet contains further information.

Maternity

  • For partners or a nominated visitor and their children, visiting hours are from 8.30am to 9pm, except during mealtimes, from Monday to Sunday. A partner or nominated visitor must have a green visitors card which is is given to each patient when they are being admitted to the hospital.
  • Two other visitors are permitted from 6pm to 8pm.
  • A maximum of two people may be at a patient’s bed side at these times.

Gynaecology

  • Patients may have two visitors only at any one time from 8.30am to 9pm, except during mealtimes, from Monday to Sunday. These visitors must have a green visitors card which is is given to each Gynaecology patient when they are being admitted to the hospital.
  • A maximum of two people may be at a patient’s bed side at these times.

Clinics

  • There are limited waiting facilities in the outpatients clinics; therefore if you can avoid bringing children with you it would be appreciated.

Delivery Ward

  • For patient confidentiality, privacy and care only one nominated person can be accommodated when a patient is admitted to the Delivery Ward. We ask you to understand the sensitivity of this area and to respect the patient’s right to privacy and non-interrupted care.
  • No children are permitted to visit. The Delivery Ward manager may give permission to alter these arrangements in some very specific cases.
  • Visiting time may be restricted if the patient requires midwifery/nursing care or medical attention.

Neonatal Intensive Care Unit

  • Strictly parents or mother and nominated person only (no children) unless there are extenuating circumstances, at ward manager’s discretion.

Please click here information on how to get to the hospital 

 

Visitor's Responsibilities

As a visitor to our hospital we ask you to:

  • Respect the visiting policy
  • Consider other women’s needs for rest and privacy
  • Be polite and courteous.
  • Have consideration for staff doing their job
  • Wash your hands when entering and exiting the ward
  • Help keep our hospital clean and inform staff of any cleaning concerns
  • Not sit or lie on hospital beds

Nominated visitors with recent or current illnesses (such as flu, vomiting bug or cold sore) should stay at home if they are an infection risk.

Mobile Phones

Mobile phones are prohibited in areas where monitoring equipment is operating. Please observe local signs.
Mobile phones must not be used in ward areas during the night time.

Smoking

Please note that from November 1st, 2013 The National Maternity Hospital is a Tobacco Free Campus. As a health-care organisation, the HSE is committed to promoting the health of patients, staff and visitors. Smoking is one of the leading causes of death and illness and we, as a HSE funded hospital, have an obligation to everyone to address this critical public health issue. In line with the National HSE policy, the three Dublin Maternity Hospitals have become tobacco free campuses from November 2013. This policy covers all areas of the campus including buildings, entrances, doorways, car parks etc. In line with the policy, the smoking shelters were removed on 31st October 2013 and the campus boundary has been marked with a blue line.

The policy applies to all patients, visitors, staff and external contractors. We are not asking people to stop smoking – however the policy requires anyone who smokes to refrain from smoking while on the hospital campus.

We realise that this change may be difficult for people who smoke and we will actively support all in this regard. There is a range of smoking cessation support services (click on the link below) and we would encourage all smokers to avail of these services.

www.quit.ie

Food

In the interest of food safety and to ensure that the Hospital complies with current legislation cooked food may not be brought into the hospital by visitors. You may bring fruit, biscuits, sweets or crisps.

Hospital Enquiries

In order to allow midwifery/nursing staff to concentrate on patient care it would be appreciated if you would contact family members for information on patient’s progress and delivery outcomes.

Car Parking

There is no public parking within the Hospital grounds. Parking spots provided by Dublin Corporation are available around the Hospital. Clamping is in operation on Holles St.

 

We welcome suggestions and advice from our service users and visitors on how we can improve our services. If you are dissatisfied with any aspect of care or service while at The National Maternity Hospital, please bring the matter to the attention of the ward manager at the time. In the event that this does not resolve the matter, you may refer the matter to the Patient Services Manager who will process it with the relevant personnel.